-------------February 23, 2026 (v3.30.2)-----------

What’s New

BBD-10618

Activity Report

A new report and an extension of the Activity tab, providing a more comprehensive view of all procedures, including which user performed each action, to track overall progress.

BBD-10619

My Activity Report

BBD-186

New 30-Minute Inactivity Timeout

To improve security, you will now be automatically logged out after 30 minutes with no activity (such as moving your mouse, typing, or touching the screen).

• You’ll stay signed in as long as you’re active in any open tab.

• Signing out in one tab will sign you out everywhere.

• If you’re signed out due to inactivity, simply sign back in to continue.

• After signing in again, you’ll be returned to the page you were on. Any previously selected filters or settings will reset to their default values.

BBD-10567     

Share Secure Report Links

Easily share reports via email using secure links.

BBD-10578 

Clinical Context for ECG
Patient diagnosis information is now included for ECGs, giving full clinical context for each procedure. (This feature is available for select customers only).

What’s Updated

BBD-2030

Automatic Logo Resizing
Logos uploaded to the system will now automatically resize to fit display requirements, removing previous size restrictions and ensuring consistent appearance across reports.

BBD-10480     

Conversation Filters

You can now filter conversations by location, procedure type, and status, and save your preferred filters in conversation list view.

BBD-11415

Serial Number Tracking

Serial numbers are now tracked even when procedure data doesn’t include patient details.

BBD-10956     

ECG Interpretation Clarity

Acronyms in ECG conclusions are now expanded to full words for easier understanding.

BBD-9755       

Quick Access from Emails

Notification emails now auto-fill and show procedures even when direct links are missing.

BBD-11042     

Reject Echo Procedures

Echo procedures can now be rejected in any status except Finalised using Bulk Reject.

BBD-11105     

Sleep Procedures Available Globally

Sleep procedure enrolments are now accessible in all regions.

BBD-11119     

Mandatory Ethnicity Field

The ethnicity field can now be set as mandatory when creating a patient, if enabled in facility settings.

BBD-11120     

Cardiac Tech Role Update

The ability to resend Holter procedures has been removed from the Cardiac Tech role.

BBD-11235 BBD-10579 BBD-10614 BBD-11075 BBD-11097 BBD-11121 BBD-10501

What’s Fixed

BBD-11095 BBD-11113 BBD-11123 BBD-11124 BBD-11126 BBD-11128 BBD-11130 BBD-11131 BBD-11132 BBD-11151 BBD-11162 BBD-11154 BBD-11159 BBD-11308 BBD-11197 BBD-11211 BBD-11222 BBD-11240 BBD-11293 BBD-11296 BBD-11297 BBD-11314 BBD-11316 BBD-11342 BBD-11348 BBD-11360 BBD-11366 BBD-11373 BBD-11378 BBD-11380 BBD-11410 BBD-11442 BBD-11443 BBD-11459 BBD-9704 BBD-11163 BBD-11429 BBD-11376

Bulk reject now correctly applies only to procedures in allowed statuses.

Medicare details are no longer lost when navigating between patient screens.

Required fields for all procedure types must now be completed when adding procedures to ensure data is correct.

The date of stroke is now correctly recorded with the correct local date and time.

Finalised Echo procedures now keep their status even if new preliminary updates are received; only the analysis date is updated.

User details edits can now be saved correctly.

In-progress views for Holter and ECG procedures now load faster and perform reliably.

Cancelling a repeat request for an ECG procedure now correctly restores the “Under Revision” tag.

Fixed an issue where users could be assigned permission they already had through their role.

New sleep study documents are now handled correctly and displayed properly.

Resolved issues where the Referring Physician field was incorrectly checked or showing empty spaces when updating insurance details.

New users no longer show “Invitation Expired” upon creation.

User signature types now display correctly.

All users now receive password reset emails reliably.

Duplicate registration letters for Somfit sleep procedures are no longer created.

Support documents now display the file name correctly.

Default messages now display correctly without overflowing in Activity and Share Link dialogs.

Rejecting one of two ECG procedures recorded within an hour now correctly removes the “serial” tag from the remaining procedure.

The filter now shows all relevant results instead of just a single day.

Tag updates now propagate correctly when importing Echo procedures.

Findings columns now support larger content beyond previous limits.

“Under Revision” tag is restored correctly after cancelling a repeat in Sleep.

Referring Physician field no longer shows empty spaces.

Multi-day studies are now processed correctly and completely.

Full disclosure now displays correctly on web analysis platform.

“Under Revision” tag is no longer incorrectly applied when repeating Holter requests.

Notification emails now include all relevant procedure details.

Sleep studies now display the correct device number.

Multi-day Holter data is now correctly recorded and not collapsed into a single day. [SG Only]

Private messages now display user and conversation data correctly.

Device serial numbers are now tracked correctly throughout the procedure lifecycle.

-------------December 15, 2025 (v3.30.1)-----------

What’s New

BBD-10281
ECG In-Progress View

A new ECG Procedure In-Progress Tracking view has been introduced in BeatBox to further streamline ECG reporting workflows. This view has been specifically designed for use by internal clinical teams.

This new feature provides:

• End-to-end visibility of ECG procedures - from the moment procedures are uploaded into BeatBox through to finalisation.
• A role-based view selector, allowing users to filter and display information relevant to their specific responsibilities.
• Quick filters to help teams efficiently monitor key deliverables, clinical correlations, and workflow priorities.
• The ability to create, save, and reuse custom filters, improving consistency and reducing repetitive filtering tasks.

This feature aims to improve workflow clarity, reduce processing time, and support better operational oversight across reporting teams.

BBD-10226       

Sleep - In Progress View 

A new Sleep Studies In-progress Tracking view has been introduced in BeatBox to streamline Sleep Study reporting workflows. This view has been specifically designed for use by internal clinical teams.

This new feature provides:

• End-to-end visibility of sleep study procedures - from the moment studies are uploaded into BeatBox through to finalisation.
• The ability to create, save, and reuse custom filters, improving consistency and reducing repetitive filtering tasks.

BBD-10225       

Echo - In Progress View 

A new Echo In-progress Tracking view has been introduced in BeatBox to streamline Echo procedure reporting workflows. This view has been specifically designed for use by internal clinical teams.

This new feature provides:

• End-to-end visibility of Echo procedures- from the moment procedures are uploaded into BeatBox through to finalisation.
• The ability to create, save, and reuse custom filters, improving consistency and reducing repetitive filtering tasks.

What’s Updated

BBD-10224       

Sent for Review – Notification Prompt

A new notification prompt has been introduced to support clinical users with clearer workflow guidance when a procedure is marked as Sent for Review.

When navigating to the Report View for a procedure currently under review, users will now see a prompt informing them of its review status, with the following options:

• OK – stay on the Report View
• Cancel – return to the Worklist

This prompt ensures that clinical users are aware of the review state before proceeding and encourages them to check the conversation notes, where the reason for the review is typically documented, for additional context or clarification.

BBD-10271       

Business Unit Management – Column Layout and Label Updates

The Business Unit pages (Lab, Facility, Organisation, and Billing Entity) have been updated to improve clarity and consistency across all entity types.

• The Entity Name now appears in the second column, immediately after the Entity ID.
• The Search Bar has been repositioned from the left side to the right side of the page.
• The New Entity button has been renamed to Add for a clearer and more intuitive user action.

User Management – Layout and Action Menu 

Enhancements have been made to the User Management page to support a more streamlined workflow.

• The Username column now appears before the Full Name column to improve readability and user identification.
• All user actions (Edit, Resend Invitation, Delete) have been consolidated into an ellipsis (…) dropdown menu in the Actions column.
• The Search Bar has been moved from the left to the right side of the page.
• The New User button has been renamed to Add.

Device Management – Column Order and User Interface (UI) Updates

Updates have been applied to the Device Management page to align it with other administrative modules.

• The column order has been revised so that Lab appears first, followed by Facility, Organisation, and Billing Entity (replacing the previous order where Billing Entity appeared first).
• The Search Bar has been moved from the right side of the page to the left.
• The New Device button has been renamed to Add to maintain consistency across management pages.

BBD-10285 BBD-10228

Holter In Progress: Role-Based Views & Enhanced Filters

The Holter In Progress view has been enhanced with:

• Role-Based View Selector: Allows users to filter information based on their workflow responsibilities.
• Quick Filters: Enables monitoring of key deliverables and clinical correlations more efficiently.
• Save Filters Capability: Users can now add and save custom filter configurations for repeated use.

These improvements streamline Holter workflow management and make it easier to access relevant information quickly.

BBD-9138

Full Disclosure Report Email Notifications

Email notifications are now available for full disclosure report generation. When a user with the appropriate permissions generates a full disclosure report in BeatBox, an email can be sent to designated recipients for record-keeping purposes. This notification can be enabled in User Management → Notifications for any user who wishes to receive these alerts.

BBD-10353       

Report Page: Action Button Icons & Status Indicator
The Report Page view has been enhanced with:

• Action Button Icons: New icons have been added alongside the labels for Details, Related Studies, Repeat Request, Next, and Close buttons to improve usability and visual clarity.
• Status Indicator: A status indicator has been added to the top-right of the patient details pane, providing at-a-glance information about the report status.

These updates enhance navigation and make key actions and report status more visible and intuitive.

BBD-10292

Worklist Filters: Hide & Icon 
Enhancements have been made to the Worklist filters:

• Clear Filter Icon: The existing clear filter action button has been replaced with an icon for a cleaner interface.
• Hide Filter Functionality: A new hide filter icon has been added next to the clear filter icon. Clicking this icon will show or hide the filter panel.
• Active Filter Counter: When filters are hidden, a counter on the Filter button displays the number of active filters applied.

These improvements make managing and navigating filters more efficient and intuitive.

BBD-10395 BBD-10167 BBD-10296 BBD-10247 BBD-10295 BBD-10166 BBD-10294 BBD-10640 BBD-10631

Activity Log 

We’ve expanded the BeatBox activity log to provide clearer visibility into key user actions. The following events are now captured with the user’s name, date/time, and action performed. These entries will appear in both the procedure’s activity log and the conversation history.

BeatBox now logs whenever: 

• Procedure details are edited
• Patient details are edited
• Final Report (PDF) document is downloaded
• Procedure's lab is changed

BBD-10238       

Procedure Assign: Display User Details
The Procedure Assign feature has been enhanced to improve clarity when assigning users:

• User Details Displayed: When selecting users from the Select User dropdown, the displayed details now include their prefix, job title, and correct initials.

This update ensures that user assignments are clear and easily identifiable within the workflow.

BBD-10239       

Insurance Type - Free Text Address Fields [US Region]
The Primary and Secondary Insurance Address fields in the US region have been updated:

• Previously, addresses were selected from a Google Address dropdown.
• Both fields are now free-text, allowing users to enter addresses manually.

This change provides greater flexibility and accuracy when entering insurance address information.

BBD-10162       

Regional Holter Report Template: Field & Font Updates
The Holter Report template has been updated to support regional language differences, ensuring terminology and formatting are appropriate for the intended region.

BBD-9301 

Sleep Studies: Recording Duration Display

During the upload of sleep studies, BeatBox now displays the recording duration on the UI, providing clearer visibility of the study length and improving validation during the upload process.

BBD-10307 BBD-10194 BBD-10620 BBD-10611 BBD-10374  BBD-9301 BBD-9514 BBD-10094 BBD-10275 BBD-10273 BBD-10243 BBD-10165 BBD-10147 BBD-9911 BBD-9852 BBD-9567 BBD-9434 BBD-9431

Users can now edit Sleep procedures in BeatBox if it is not finalised, with updates correctly reflected in sleep study analysis platform.

Resolved issues with activity events and conversation tracking for Sleep procedures to ensure accurate logging and visibility.

Ethnicity validation rules on Holter Enrolment have been revised to ensure more accurate data capture and alignment with compliance requirements.

When a procedure has no related studies, the Related Studies button on the Report View will now appear greyed out, indicating that no related studies are available to display.

Patient middle name is now supported on analysis platform if it is entered in BeatBox.

The Authentication service has been upgraded to a newer version to improve security, stability, and long-term support.

Enhancements have been made to how insurance details are handled and processed in the system. 

Enhancements to Holter measurement data enabling smoother data exchange for customer integrations. 

A cleanup mechanism has been implemented to improve security and user account hygiene.

Improvements to conversation communication workflows. 

Ongoing system maintenance and cleanup tasks to streamline and eliminate unused functionality. 

Further improvements to follow a consistent format across all procedure types, improving data consistency and integration reliability. 

What’s Fixed

BBD-10681 BBD-10820 BBD-10110 BBD-10170 BBD-10209 BBD-10244 BBD-10288 BBD-10502 BBD-10542 BBD-10574 BBD-10576 BBD-10592 BBD-10598 BBD-10622 BBD-10624 BBD-10625 BBD-10629 BBD-10630 BBD-10636 BBD-10637 BBD-10680 BBD-10688 BBD-10699 BBD-10716 BBD-10732 BBD-10734 BBD-10736 BBD-10739 BBD-10742 BBD-10743 BBD-10745 BBD-10747 BBD-10755 BBD-10815 BBD-10821 BBD-10824 BBD-10829 BBD-10835 BBD-10838 BBD-10838 BBD-10889 BBD-10893 BBD-10896 BBD-10899 BBD-10949 BBD-10952 BBD-10958 BBD-10960 BBD-10966 BBD-10971 BBD-10980 BBD-10985 BBD-10998 BBD-11007 BBD-9144 BBD-9507 BBD-9705 BBD-9897 BBD-9902 BBD-9925 BBD-9945        

Fixed incorrect status and tag behaviour when Sleep reports are unsigned and then re-signed in the analysis platform.

Resolved an issue where revising and then repeating a finalised Holter report caused the previously cleared Finalised By name to reappear unexpectedly.

In the Filter Selector dialog, procedure numbers with five digits (e.g., 00000) were not displaying correctly in the Procedure Type selector when the number of procedures increased beyond four digits.

When selecting Device ID for ECG Hard Copy procedures that no longer exists now shows an error if the device no longer exists or has been moved to a different lab.  

Procedures sent for analysis to the Web Analysis Plaform are now correctly displayed in the Holter in Progress View. 

Fixed an issue where the Finalised by name on the Holter Report was not auto-populating after doctor finalises a report.

Column headers now appear correctly in all PDF exports. 

Resolved in an issue with enrolling sleep studies on BeatBox. 

Procedure lab change notifications were not triggering when a procedure lab is changed via details tab.

An issue with Finalised by name not updating for ABP procedures is now resolved. 

Enrolled tag correctly appears in conversation history for sleep procedures. 

Duplicate Status entries in Conversation History and Activity tab for Sleep Procedure are no longer displaying. 

Switching between conversation and conversation history tabs was causing loss of data.

Issues with duplicate entries created for “repeat requested” tag on the conversation history is now resolved. 

Finalised by name and Finalised date/time now auto-populate correctly in worklist for sleep procedures. 

Resolved an issue where users attempting to reject sleep procedures using bulk actions received an error for procedures with status Ready for Analysis. 

An issue related to Echo procedures not correctly enrolling on BeatBox is now resolved. 

An issue related to reverting from GP Clinic Device to Vendor Device type was causing serial numbers to disappear is fixed. 

Resolved an issue where editing lab details created duplicate entries on the Activity tab. 

Gender field and Ethnicity details on patient edit was not logging correctly on Activity tab.

Fixed an issue affecting specific Holter types (CSC6612 & DMS300-7) when finalising a procedure would unexpectedly delete the recorded Date/Time and Device Type fields. 

Resolved an issue where editing fields in the Medical Field (Add Procedure Page) resulted in unexpected entries appearing in the Activity Log after saving changes. 

An issue with sleep study procedures status not transitioning to correctly when a sleep report is signed and unsigned is now resolved. 

Fixed an issue in Holter In Progress where the assigned user was not displaying correctly.

Corrected a problem where unassigning a procedure did not properly update associated procedure counts.

Fixed an issue with sleep studies where duplicate “Enrolled on Device” status entries appeared in the Activity Log.

Resolved incorrect sort ordering of conversation entries.

Fixed an issue where ECG Hard Copy procedures were missing from the "ECG In Progress" view for the Europe region.

Corrected an issue where Bulk Send and Manual Send to specific analysis tools was displaying an incorrect “Sent By” username in the Activity Log for Holter procedures. 

Resolved a Holter Procedure issue where “PatientId” details were missing from the Activity Log. 

Fixed an issue causing duplicate medical indication entries when editing Sleep procedures.

Corrected a sleep study procedure related where the “OSA50” field was missing and the DVA Number was not updating in the analysis platform. 

Fixed a Holter Procedure issue where the “Under Revision” tag was missing on initiating a request review for the second time.

Resolved a Holter Procedure issue where the “Repeat Acknowledge” tag remained in the worklist after reverting status using the “Cancel Repeat” action.

-------------October 06, 2025 (v3.29.4)-----------

What’s New

BBD-10048

Health Insurance (Australia Only)

You can now select DVA and Defence as insurance options. A new selection page has been introduced in the enrolment process (your existing workflows remain the same). To support this update, Medicare has been renamed AU Health Insurance in Facility Settings. 

See more details here: AU Health Insurance Details

BBD-10028

Immediate Attention Notified (IA Notified)

A new action for cardiologists to record urgent communications. Accessible from the ellipsis (...) menu in both Worklist and Report View.

What’s Updated

BBD-10047

Need Help Relocation

The Need Help Button moved to the top-right corner, now represented by a “?” icon (functionality unchanged).

See more details here: Need Help Relocation

BBD-9775 BBD-9851 BBD-9852 BBD-10099 BBD-10199 BBD-10166 BBD-10175 BBD-10199 BBD-10212 BBD-10097

Conversations & Procedure Activity Enhancements

The Conversations interface has been updated for easier navigation: 

• Messages and Procedure Activity now separated.
• New View Activity icon for full procedure activity (status/tag updates).
• New Activity tab in Procedure Details with export options (.xlsx, .csv, .pdf).
• For more information, see: Conversations and Procedure Activity Enhancements

More activity updates will be added to this view in upcoming releases, giving you an even clearer picture of every step in the procedure lifecycle.

BBD-10049

Dr Assigned Column (Worklist Update) 

The Assigned column has been renamed to Dr Assigned for improved clarity.
 

BBD-10049  BBD-10219

Holter In-Progress View

• A new QA Assigned column has been added, displayed before the Dr Assigned column.

• The Upload Date column has been updated and is now shown as Modified Date.

BBD-10222 BBD-10223 BBD-10175 BBD-10163 BBD-10157 BBD-10153 BBD-10152 BBD-10149 BBD-10125 BBD-10059 BBD-10057 BBD-10036 BBD-9851 BBD-9797 BBD-9767 BBD-9452 BBD-9134 BBD-10223 BBD-10219 BBD-10212 BBD-10199 BBD-10167 BBD-10166 BBD-10148 BBD-10147 BBD-10103 BBD-10102 BBD-10099 BBD-10065 BBD-10058 BBD-10047 BBD-10005 BBD-9989 BBD-9910 BBD-9852 BBD-9716 BBD-9019

The Full Name field has been retired from User Management for simplicity.

First Name and Last Name fields are now required and cannot be left blank or contain only spaces.

Improved handling of patient enrolment and data uploads.

Improved integration between BeatBox and the Sleep Study Scoring System for smoother workflow management.

The Reason for Rejection entered in the Sleep Study Scoring System now automatically appears in BeatBox.

Added support for capturing Holter measurements. 

The system now logs web access errors for better monitoring and support.

The system now tracks ECG device IDs to support client workflows and enhance utilisation reporting, with the option for users to indicate when a device is Not Available.

Additional security updates and enhancements applied system wide.

What’s Fixed

BBD-10005 BBD-10230 BBD-10202 BBD-10198 BBD-10179 BBD-10177 BBD-10172 BBD-10171 BBD-10218 BBD-10214 BBD-9509 BBD-9897 BBD-9764 BBD-9705 BBD-9704 BBD-9700 BBD-9019 BBD-9452 BBD-9767

Clinical tags (QTC, V4R, ATH, TO) in Patient ID are now retained after uploading an ECG Hard Copy.

Resolved an issue where mobile number and patient name edits were not saving correctly.

QA Assigned and Dr Assigned values now display correctly when exporting from the Holter In-Progress View.

Fixed an issue where Holter and ECG procedure status did not revert correctly after cancelling a Repeat Requested procedure.

Corrected a bug preventing proper status updates when moving a Holter procedure from Sent for Analysis to Repeat Requested.

When a procedure is marked as Enrolled on Device, the "enrolled" workflow tag now populates automatically.

User details now update correctly in User Management, including notification settings.

Fixed an issue where specific characters in patient last names caused errors during Holter data processing. 

Unchecking Secondary Insurance in Insurance Details Edit now saves correctly for Medicare and private insurance (US Region).

Resolved an issue where serial numbers could disappear during analysis.

Statuses, tags, and messages now align correctly, undefined status issues have been resolved, and the “Repeat Acknowledged” tag is cleared properly after cancelling a Repeat Request in conversations.

Fixed missing Report URLs for sleep procedures.

-------------September 15, 2025 (v3.29.2 v3.29.3)---------

What’s New

BBD-9810 BBD-9992

New Reporting Module

A new Reporting Module is now available in BeatBox.

• The first report introduced is the Quality Assurance Report (Clinical).
• This report supports clinical users in maintaining high reporting standards.
• It enables the identification and correction of errors within the QA process.

What’s Updated

BBD-9884 BBD-10030

User Management 

 Updates have been made to the User Management page:

• Added Job Title and Credentials fields, allowing clinical and other users to include these details in their profiles for clearer identification.
• Relabelled the Suffix field to Prefix.
• Introduced a blank option in the Prefix dropdown, giving users the ability to leave this field empty if preferred.
• For Doctor Roles, when Prefix, Job Title, and Credentials are entered in User Management, these details will appear consistently across the system:
  • Worklist: Finalised by column displays as → Dr Jane Smith
  • Holter Report (PDF): Finalised by field displays as → Dr Jane Smith, Consultant Cardiologist, MBBS, FRACP, FCSANZ
  • ECG Report (PDF): Reporting Physician field displays as → Dr Jane Smith, Consultant Cardiologist, MBBS, FRACP, FCSANZ
  • ECG Hard Copy Report (PDF): Finalised by field displays as → Dr Jane Smith, Consultant Cardiologist, MBBS, FRACP, FCSANZ

BBD-9937 BBD-9979 BBD-9983 BBD-9973 BBD-9916 BBD-9910 BBD-9998 BBD-9566 BBD-9984 BBD-9983 BBD-10010 BBD-10007 BBD-10004 BBD-10045 BBD-9921 BBD-9853 BBD-9841 BBD-9803 BBD-9799 BBD-9661 BBD-9903 BBD-9811 BBD-9782 BBD-9771 BBD-9739 BBD-9602 BBD-8141 BBD-9937 BBD-9843 BBD-9706 BBD-9467

Added filtering options and a new column to display reporting categories on the Holter Procedure Allocation and Progress View.

Introduced further workflow improvements to Level 2 and Level 3 Sleep Studies.

The colour scheme in Holter Report template has been updated to improve visibility and readability [AU, ASIA, UK].

Improvements to the way we save and/or receive entity, user and procedure details on the system.

Enhancements to how patient details are stored against labs.

User activity logs are now automatically captured and stored, providing greater visibility and traceability of user and system actions.

Introduced background services to ensure activity logs are saved more reliably and consistently.

Updated security rules to allow the use of specific words in conversation.

Improved how the system manages and stores finalised procedure PDFs, ensuring more reliable record keeping.

Updated how analysed time for Holter procedures is stored, improving accuracy and consistency across the system.

Additional security updates and enhancements applied system wide.

What’s Fixed

BBD-9927 BBD-9922 BBD-9920 BBD-9919 BBD-9917 BBD-9865 BBD-9840 BBD-9837 BBD-9823 BBD-9800 BBD-9794 BBD-9629 BBD-9628 BBD-9132 BBD-10033 BBD-10020 BBD-10019 BBD-10002 BBD-9994 BBD-9974 BBD-10021

Fixed an issue where the Device ID was not saving for CSC6612/DMS300-7 Holter devices.

Resolved a problem preventing users from generating a Holter Full Disclosure (FD) report through the UI.

Corrected the ‘Sent To’ filter in the Holter Procedure Allocation and Progress View.

Updated the Finalised By column in Archive Search to correctly display the name of the user who finalised the procedure.

Fixed sorting issues in the Holter Procedure Allocation and Progress view for ‘Sent By’ and ‘Category’ columns.

Addressed an issue in the system where the main Holter Report was being replaced by a Full Disclosure report.

Issues with column sorting, data filtering, and searching discovered during development and testing of the Clinical Quality Assurance Report have been fixed.

Corrected sleep procedure status updates, workflow tags, and display options related to repeat studies, failed studies, and document changes.

Fixed an issue preventing Echo procedures from being re-finalised correctly.

Resolved a problem causing a blank screen when viewing Echo reports.

----------------July 28, 2025 (v3.29.1)-----------

What’s New

BBD-9516

Holter Procedure Allocation & Progress View

A new Holter procedure and status tracking view has been introduced on BeatBox to streamline clinical workflows. This feature enables efficient monitoring of procedures both when they are ready to be sent for analysis and after they have been sent. It enhances the ability of global clinical operations teams to manage procedure assignments more effectively.

What’s Updated

BBD-9523         

Holter Device Event Handling Improvements

Patient event timestamps are now recalculated during data upload to align with the Holter recording date, ensuring consistency between BeatBox and all associated analysis platforms. 

This also addresses previous time zone discrepancies in patient events shown in the Procedure Details view.

BBD-9761 BBD-9765 BBD-9738 BBD-9710 BBD-9681

Echo Workflow Enhancements

Improvements made to patient management, procedure handling, and report finalisation workflows.

Additional enhancements applied to the Echo import process.

Introduced a new 'Enrolled' tag to clearly distinguish between imported and enrolled procedures.      

BBD-9606 BBD-9525 BBD-8767 BBD-9712 BBD-9422 BBD-9718 BBD-9326 BBD-9480 BBD-9611 BBD-9684 BBD-8959 BBD-9719 

QTc values are now supported in the latest report template, providing more comprehensive clinical data 
[SG only].

Further enhancements to the Level 3 Sleep Study Workflows

Implementation of auto uploading of support documents for sleep studies for an enhanced workflow

Introduced support for validating Medicare details to ensure more accurate enrolments.

Optimised performance and handling of PDF report files.

Improvements to Holter enrolment workflow for facilities that have collection centres enabled.

Improved handling of facility-level information through backend upgrades.

Security enhancements and updates

What’s Fixed

BBD-9795 BBD-9586 BBD-9499 BBD-9515 BBD-9522 BBD-9702 BBD-9714 BBD-9717 BBD-9780 BBD-9709 BBD-9807 BBD-9781 BBD-9616    

During Echo import, patient comparisons now ignore case differences. Additionally, fields such as Permalink, Recorded By, and Study Identifier are saved if they haven’t been set previously.

Resolved an issue where users could proceed without entering mandatory fields (e.g., first and last name) when patient details were automatically pre-filled.

Resolved an issue that prevented users from clearing Medicare details.

Duplicate user and timestamp entries are now correctly removed from conversations.              

Fixed a display issue where embedded content did not resize properly in the web analysis platform.

Issue with importing ECG data has been resolved.

Height and weight values now convert correctly in Echo Patient Details.

Resolved an issue where archived procedures were missing their procedure type and status.

Fixed issue where email notifications incorrectly indicated a sleep procedure was rejected.

----------------July 7, 2025 (v3.28.2)-----------

What's New

BBD-9082 BBD-9435 BBD-9570 BBD-9345 BBD-9346 BBD-9350 BBD-9348

Introduction to Echocardiography (Echo) service [AU]

We’re pleased to introduce the new Echocardiography (Echo) service. 

With this release, you can now:

• Enrol Echo patients within BeatBox.
• Capture and store Echo procedures and images directly.
• View signed Echo reports via BeatBox without needing to switch systems.

Through a direct integration with the Echo imaging software, clinical users can also open and view Echo images and reports within the imaging system itself if a comprehensive review is needed.

This enhancement is designed to simplify the Echo workflow, saving time and giving clinicians quick access to the information they need to make informed decisions all from a single platform.

BBD-9525

Sleep Studies [AU and NZ]

We’re excited to announce that support for Level 3 Sleep Studies is now available in BeatBox for our users in Australia and New Zealand.

With this enhancement, you can now:

• Enrol a Level 3 Sleep Study directly within BeatBox using a compatible Level 3 sleep study device.
• Access and view Level 3 Sleep Study reports seamlessly through BeatBox.

What's Updated

BBD-9423

You can now directly launch the Sleep Study Analysis Platform from BeatBox, making it quicker and easier to review, analyse and report sleep study data.

BBD-9513

We've simplified the Level 2 Sleep Study Report by eliminating redundant information and improving the layout for better readability.

BBD-9519

We’ve added a new enhancement to help ensure patient information is accurate and up to date by validating Medicare details during the enrolment process for all procedures that require Medicare information.           

BBD-9528

To help ensure accurate patient data, BeatBox now validates Medicare details during enrolment for all procedures where Medicare information is required.

BBD-9600 BBD-7416 BBD-8588 BBD-9259 BBD-9269 BBD-9275 BBD-9456 BBD-9456 BBD-9484 BBD-9526 BBD-9572 BBD-9517

Web Enrolment is now automatically enabled for all new facilities, with the facility setting toggle turned on by default. Note: There are no changes to existing facilities - their current Web Enrolment settings will remain unchanged.

New toggle button options added in Facility Settings that allow you to make the Mobile and Email fields mandatory when creating or editing patient details.

When uploading supporting documents, the system now checks for encryption. If an encrypted file is detected, the upload will be blocked, and the user will be prompted.

Unused device references have been removed from the system to reduce complexity. 

Holter data uploads to BeatBox have been optimised to improve speed and reliability.

Database maintenance and cleanup tasks were completed to support ongoing system stability and responsiveness.

Improved how ECG Hard Copy and Holter procedures are managed behind the scenes.

We’ve enhanced the way new features and updates are released, making the update process smoother and more reliable.

Access controls and internal security updated to better protect user data.

Enhanced verification of Sleep Study integrations, ensuring data comes from trusted sources.

What's Fixed

BBD-8760 BBD-9316 BBD-9487 BBD-9593 BBD-9626 BBD-9578 BBD-9580 BBD-9581 

Resolved an issue where users could create and save filters without any criteria. The system now prevents creating and saving empty filters. 

Resolved an issue that caused the logo on the sleep study report to not display properly.  

Addressed a mismatch between date and time fields on sleep procedures across integrated systems.

Resolved an issue where editing a procedure would sometimes remove the associated device ID from the details.

An issue with validating Medicare card numbers has been identified and corrected.

Resolved an issue where updating a procedure without a recording date incorrectly populated the recording date field on the worklist.

An issue that prevented filtering the worklist by certain statuses or tags like “Analyzed", “Finalized", or "Finalised Downloaded" is resolved. 

---------------June 16, 2025 (v3.28.1)--------------

What's New

BBD-8715 BBD-9319

Holter Report Template Adoption

A new configurable setting has been added to the Facility Settings page to support the adoption of the new report template. This setting ensures compatibility across various Holter device types and facilitates a smooth transition from the existing report format to the new template.

BBD-9253

Download Analysed Reports  

A new capability has been introduced to allow users to download Analysed Reports directly from the Worklist. To support this functionality, a Download Report option has been added to the ellipsis dropdown menu for reports with an 'Analysed' status.

Additionally, a new workflow tag, Analysed Downloaded, has been implemented to track when an analysed Holter report is downloaded.

What's Updated

BBD-9248

ECG Hard Copy – Device Classification [AU only]

A new mandatory field has been introduced on the ECG Hard Copy Upload page to allow users to specify the type of device used for uploading ECG hard copies. This is introduced for efficient device utilisation tracking. 

BBD-9252

Holter Enrolment - Collection Centre

A new Collection Centre field added to track Holter Device Allocation and Utilisation.

BBD-9263 

Updated Holter Report Template [AU, IND, NZ, SG and UK]

As part of ongoing improvements, the new report template now includes the prescribing facility and lab Name fields to enhance clarity and ensure better traceability of report data.

BBD-9420 BBD-9465 BBD-9459

Sleep Studies [AU only]

Enhancements and updates to sleep procedures enrolment, upload, analysis, edit procedures, reporting and integration workflows. 

BBD-9324 BBD-9325 BBD-9209 BBD-9275 BBD-9255 BBD-9100 BBD-8986

Optimisations to the procedure details for all procedure types and the Holter enrolment workflow. These changes aim to enhance performance and ensure data consistency.

Improved Logging for ECGs imported with Rejected Tags. 

Reporting on v3 toggle button is now removed from the Lab Settings Page. 

Optimisations implemented to reduce load times and enhance user experience.

What's Fixed

BBD-9376 BBD-9381 BBD-9442 BBD-9310 BBD-9315 BBD-9316 BBD-9420 BBD-9459 BBD-9317 BBD-9393 BBD-9421 BBD-9436 BBD-9455 BBD-9460 BBD-9433

Fixed a mismatch of the device hook up date time, to the value displayed on the patient events page.

Addressed an issue where referring physician details were not appearing on the first page of the new Holter report template.

PVC values now correctly appear on the first page of the new Holter report template.

Resolved an issue where the logo on the final report for sleep procedures was not updating correctly.

Fixed an issue where the analysed date and time were not updating for analysed sleep procedures.

Addressed a problem where sleep study score values and recording duration were not updating for finalised procedures.

Fixed an issue where the procedure status was not updating when sent to the sleep analysis tool.

Add a check for file deletion from SD card when the card was write protected.

-----------May 12, 2025 (v3.27.3 v3.27.4)----------

What's New

BBD-8958

View Duplicate Holter Procedures

As an enhancement to Holter data validation checks, a new feature has been introduced that allows users to view duplicate Holter procedures directly from the worklist.

This functionality mirrors the existing behaviour for related ECG studies, with minor adjustments tailored specifically for Holter workflows.

BBD-8995

New Two-Channel, 7-Day Holter Device (Alto)

BeatBox now supports the Alto Holter device, featuring two-channel recording with up to 7 days of continuous monitoring.

As part of this update and for easy selection, the following device options are now available in the Choose Device dropdown menu:

• Alto
• Axis
• Vine

These options replace the previously listed Livetec device, ensuring more accurate selection during device setup.

What's Updated

BBD-8947 BBD-9263

New Holter Report Template Rollout [AU, NZ, and UK]

The new Holter report template, previously released in Indonesia and Singapore, is now available in Australia, New Zealand, and the United Kingdom.

This updated template is compatible with all Holter device types and will initially be enabled for sites using specific Holter devices. A phased rollout will follow, with close collaboration across teams to support a smooth transition of customer groups to the new template over time.

BBD-6546

Post-Upload Data Deletion Prompt for Holter Devices

To help prevent data duplication, users will now receive a prompt to delete Holter Recording Data from the Holter device after a successful upload when using the Get Data action. 

This prompt only applies to Alto, Axis, Vine and myPatch Holter Devices. For all other devices, the Holter Recording Data will be automatically deleted upon successful upload.  

BBD-8999

Medicare ON/OFF Toggle for Facilities [AU Only]

Medicare is now a configurable setting at the facility level for Australian users. During client onboarding, users can enable or disable Medicare directly through the facility settings, replacing the previous manual configuration at the lab level.

When Medicare is enabled for a facility, a Medicare Details page will appear during the Holter enrolment process, allowing users to enter relevant Medicare information as part of the workflow.

BBD-9159

Anonymisation of Patient Information on Holter Devices

To enhance data privacy and security, Livetec Holter device models will no longer store patient details. Patient information will now be anonymised on the device, ensuring sensitive data is protected during use.

BBD-9155 BBD-9156 BBD-9284 BBD-9124

Holter Analysis Platform [AU, NZ, SG, IND and UK only]

Further enhancements and updates to the Holter Analysis Platform.

BBD-9146

Sleep Studies [AU only]

Enhancements and updates to sleep procedures enrolment, upload, analysis, reporting and integration workflows. 

BBD-9000 BBD-9036 BBD9110 BBD9001 BBD-8772 BBD-8792 BBD-8866 BBD-8904 BBD-9155 BBD-1603 BBS-9042 BBD-9041 BBD-8504 BBD-7416 BBD-9099 BBD-8506 BBD-9021 BBD-9044 BBD-9159 BBD-9156 BBD-9090 BBD-9181 BBD-9286 BBD-9260 BBD-8662 BBD-8653 BBD-9166

Visual enhancements have been applied to all procedure icons. Icons have been enlarged for improved visibility and easier recognition across the platform.

Further enhancements to the Holter data validation process, improving reliability and accuracy during uploads.

Performance optimisations have been implemented to better support the upload of large Holter data files and ensuring faster processing.

Enhanced backend services and APIs to achieve faster load times and best practice.

Database optimisations to enhance overall system performance and stability.

We’ve added new tools behind the scenes to improve how system activity is tracked and monitored.

Removal of obsolete code for system optimisation.

Backend improvements to enhance the reliability and accuracy of procedure data handling.

What's Fixed

BBD-9033 BBD-9034 BBD-9132 BBD-9133 BBD-9127 BBD-9140 BBD-9029 BBD-9243 BBD-9265 BBD-9273 BBD-9280 BBD-9291 BBD-9040 BBD-8992 BBD-9025 BBD-9032

A fix has been implemented to resolve an issue affecting facilities with Holter QA enabled, where procedure status transitions were not updating as expected. Specifically, procedures moving from Pre-Analysed to Repeat Requested were not following the correct workflow.

Display inconsistency affecting the header and content layout in both single-day and multi-day Holter reports has been resolved. 

The ability to change the number of days when the Holter status is set to "Ready to Enrol" has been rectified.

The issue preventing logos from displaying correctly on Holter reports in the UK region is now resolved. 

The issue causing a delay in loading the conversations page has been resolved.

The alignment issue with Admin and Non-Admin roles and permission assignment has been fixed.

The Assign Role drop-down menu in user management is now visible and functional.

Procedure import details are now correctly recorded in the database.

Holter procedures remaining stuck in the processing stage has been resolved.

The issue preventing uploads of logo image file formats (.jpg, .jpeg, .gif) has been fixed.

-------------March 17, 2025 (v3.27.2)-------------

What's New

BBD-8887

New Holter Report [SG and INDONESIA only]

We are pleased to introduce a new holter report template, which is compatible with all holter device types. Initially, this template will be available to sites using specific Holter devices. Moving forward, a phased rollout in collaboration with various teams to transition customer groups to the new template will be in place.

What's Updated

BBD-8460 BBD-8900

Holter Data File Upload Validation  

To ensure data integrity, we have implemented validation checks to prevent uploading Holter data files for another patient. During patient enrolment, if old Holter data files are identified on the device, the system will prompt users with a notification. Additionally, when uploading Holter data, the system will verify if the Holter recording file on the device has been previously uploaded for another patient. If a match is found, the system will prompt the user, providing the option to either stop or continue with the upload.

BBD-8898 

Sleep Study Enhancements  

Further improvements to sleep studies by adding support for an additional device type. 

BBD-8874 

Manage Support Documents

Enhancements to support uploading files with UPPERCASE file name extensions (e.g., filename.PDF) when adding support documents. 

BBD-8321 BBD-8847 BBD-8927 BBD-8706 BBD-8504 BBD-8911 BBD-1603 BBD-8321 BBD-8673 BBD-8960 BBD-8870 BBD-8842

Enhanced backend services to achieve faster load times and reduced server load.

Database optimisations to enhance overall system performance and stability.

Improve response times for better user experience.

Enhanced the authentication service to streamline and improve user authentication process. 

Improvements to both AU and UK integration services.  

What's Fixed

BBD-8886 BBD-8880 BBD-8936 BBD-8975 

Resolved an issue with the Full Disclosure report generation, caused by files not being saved in correct format by the Holter analysis software.

Fixed setting the correct System Id for Lab creation.

Fixed Full Disclosure report update, causing the main report tab to show Full Disclosure report, instead of the Main report.

Holter procedures tag events issue, generating duplicate events, is now resolved.

------- February 17, 2025 (v3.27.0 - v3.27.1) -------

What's New

BBD-8592

Sleep Study Enhancements [AU only] (Soft Launch)
Further enhancements and updates to sleep procedures enrolment, upload, analysis, and reporting workflows. 

BBD-8811, BBD-8861, BBD-8660

CerScor Enhancements [UK only] (Soft Launch)
Further enhancements and updates to the new Holter analysis platform.

BBD-8719

Holter Patient Events Time view Enhancements
Events time to be shown in User's time zone and hover over shows in Lab's time zone

BBD-8497

Full Disclosure Enhancements (Soft Launch)
CER-S Full Disclosure report generation can now be requested via the vertical ellipses button on the report screen and requested via the new 'Request Full Disclosure' option (currently permission based).

Please note: This feature is being soft launched, only Super Users can use this feature initially. In the next release we will enable general availability to everyone.

What's Updated

BBD-8558

Enhancement of ECG Dicom imports
ECG Dicom file compression during import process that performs faster uploads and reduced data usage.

BBD-5701 

Enhancement to User Login process
Limit login background image size for faster load times.

BBD-7127
Enhancement to User Setup
Limit signature upload image size within expected range.

BBD-8629 BBD-8123

Enhancement to setup for Lab, Facility, Organization and Billing Entity names
Added extra validations when creating or updating lab, facility, organization and billing entity names to prevent issues with integrations.

BBD-8446
Enhancement to manage worklist filter
Added extra validation to prevent inadvertent changes based on user access and permissions.

What's Fixed

BBD-8533 BBD-8335 BBD-8334 BBD-2037 BBD-8679 BBD-8601 BBD-8539 BBD-8452 BBD-8508 BBD-8768 BBD-8536 BBD-8851 BBD-8608

Fixed real time updates not being sent on some status changes

Fixed issue with Lab creation with more checks and prevent moving to next step if there are any errors

Fixed issue with "Print" Icon for Analysed/Finalised reports

Updated User service to prevent returning redundant data

Updated Consumables link

Updated folder names for analysis in DMS to prevent reporting errors

Updated for user grid filtering

Fixed bug with clinical findings not imported correctly, missing some of the findings

Fixed missing tags in ECG HC conversation entries

Holter Post Analysis Import service now sends an urgent tag event instead of an immediate attention one