When I log onto BeatBox I receive a call-back error message. How can I avoid this?
If you see a "Call Back" error message on the screen, it usually means the URL you are trying to access BeatBox via is not authorised / valid for login.
If you face this message, please check the URL you access BeatBox from. It should simply be beatboxv3.cloud
Please check your bookmarks or saved links to ensure the URL above is correct. Following are some examples of incorrect URL's:
https://beatboxv3.cloud/work-list/reporting/MTgwMjU%3D/MjI1Njc%3D#4
https://beatboxv3.cloud/login?next=
In the above examples, all text present in the URL after beatboxv3.cloud could be considered invalid, depending on the state of your authenticated session.
BeatBox might also be used on shared devices, so the URL's saved in the browser might lead you to screens that your login does not have permission to and it will redirect you to the error screen after login.
For these reason it is recommended that you always access BeatBox via the link beatboxv3.cloud