Sync lab in BeatBox v2 with BeatBox v3
This process shows you how to sync either a new or existing lab in BeatBox v2 with BeatBox v3.
Note: You currently need to add new labs in both BeatBox v2 and BeatBox v3. When the reporting function is fully operational in BeatBox v3, you will no longer need to follow this process. New labs will be created in BeatBox v3 only.
Sync lab details between BeatBox v2 and BeatBox v3
1. Go to BeatBox v2.
2. On the left side bar, click Settings, then Laboratories.
3. Either create a new lab or find the existing lab, then click Edit.
4. Check the URL at the top of the page and note the number that displays at the end (this is the lab ID):
5. Go to BeatBox v3 and create the same lab.
6. On the Lab details page, type the lab ID in the V2 Laboratory ID field.
7. Ask the customer to log in to BeatBox v3.
You should now have the same lab in both BeatBox v2 and BeatBox v3.
Note: The lab ID is unique to a region. Check that you are adding labs to the same region as a lab with the same ID might exist in a different region.